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www.profitablecustomers.com |
The Focus of Any Customer Relationship Management Solution Should Be the Customer. |
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Aug 8, 2005 ... Happy customers are good, but profitable customers are much better. In this article, professor and Balanced Scorecard guru Robert S. Kaplan ... |
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www.esmalloffice.com/SBR_templ ... |
Best customers may not be your largest customers; profit margins matter. Analyzing each customer in terms of profitability so you can improve operating margins. |
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www.deloitte.com/view/en_US/us ... |
By Ed Johnson, Mike Simonetto, Julie Meehan and Ranjit Singh; Illustration by Ralph Voltz. With thousands of golf courses needing to be mowed, watered and fertilized ... |
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systemscontractor.com/article/ ... |
Customers are your lifeblood. Many businesses do not support, do not have solid relationships and do not have profitable situations with their customers. |
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Customer profitability (CP) is the difference between the revenues earned from and the costs associated with the customer relationship in a specified period. |
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Green customers are profitable and receive extra customer service support while ... Understanding the needs of customers at different levels of profitability, and ... |
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www.computerweekly.com/.../Cus ... |
Customers, clients, consumers, call them what you will but without them, you don't have a business, writes Jason Nash, product solutions marketing manager, Microsoft ... |
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www.businessweek.com/1998/37/b ... |
DO YOU KNOW WHO YOUR MOST PROFITABLE CUSTOMERS ARE? Data mining is helping companies pinpoint them Like most companies, Federal Express Corp. has some ... |
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